Support Options

At Probe Technologies we offer several support options including on-site support and remote management. At Probe Technologies, our support specialists have over 25 years of real-world experience supporting such platforms as Microsoft Windows Server and Desktop operating systems, Apple macOS, Chrome OS, Android and iOS. Additionally, we provide implementation and support of Cloud hosted platforms such as Google’s G-Suite for Business, Education and Non-Profits and Microsoft Azure / Office 365.

This level of real-world experience, combined with our desire to be your local North East Ohio premier technology support specialists, allows us to work with you to determine the best technology management and support solution for your organization.

Why Choose Probe Technologies?

One simple reason: You will be working face-to-face with us. Each of our highly-trained support specialists is assigned to work directly with a particular client. This builds a solid relationship and continuity. When you have a problem, you call your assigned specialist directly — no middle person / first level help desk for call routing. This has been cited, by our clients, as one of the highest value-added services we provide. Doesn’t your organization deserve this level of commitment from your Technology Solutions provider?

By working with our clients to tailor a support program to their needs, it allows us to do what we do best: Manage and Support Your Information Technology.

The benefit to you? It allows you to focus on what you do best:

Run A Successful Business